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Universum：2021年雇主品牌现状报告（英文版）

Despite a massive disruption in business and worklife in 2020.the global economyis roaringback to life in many marketsin early 2021.In fact, many economists are predictingan economic "snap-back"-an unprecedented rate of recovery afterrecess...

2025-12-19 25 2.1MB 26页
Universum：2020年全球最具吸引力雇主报告（英文版）

COVID-19 will have lasting impact on employment-seeking behaviors, accelerating trends that have been building for years. Over the past two years, students in business and engineering/IT have been placing a higher priority on “high future earnings” a...

2025-12-19 21 1.68MB 23页
Universum：2022年创新与包容：女性在STEM领域的重要性报告（英文版）

Despite a turbulent past 12 months, most companies have reason for hope in 2021. McKinsey’s Global Economic Conditions Outlook, published monthly, closed 2020 with a growing optimism among executives about a vaccine-fueled turnaround. Just 20% expec...

2025-12-19 19 1.59MB 21页
GLG格理集团：2023年将偏见放在首位：减少美国招聘中的无意识种族偏见的策略报告（英文版）

Few business practices have a greater impact on human welfare than hiring, which can be a gateway to financial security and mobility for many people and their families. Wages comprise more than 70% of household income. Yet people of color earn approx...

2025-12-19 17 338.57KB 16页
Sprinklr：2024年如何评估生成式人工智能驱动的机器人报告（英文版）

Necessity of calling an external function: • Assess if invoking an external function was essential to solving the user query. • Determine whether the bot correctly identifies situations that require external data or actions. Correctness of Function C...

2025-12-19 20 8.98MB 15页
Sprinklr：2024年人工智能在重新定义联络中心效率中的作用报告（英文版）

Before assessing where AI can impact contact center efficiency, it is imperative to define efficiency within the contact center. What aspects of the operation are contact center leaders hoping to streamline? How will they measure their success? For t...

2025-12-19 18 10.08MB 15页
Sprinklr：2024年社交媒体营销现状报告（英文版）

The rise of social media as a customer engagement channel has been steady since the pandemic. It’s arguably the most lucrative marketing channel around in terms of potential returns. Not just the monetary gains but also the social capital it helps br...

2025-12-19 13 21.3MB 23页
Sprinklr：2023年终极Facebook营销指南报告（英文版）

Your perspective on Facebook today may depend on where you live. While it’s typically associated with older users in the US, in many countries it’s not just a social media platform, it’s one of the primary ways people access the internet. In 2015, Fa...

2025-12-19 14 4.7MB 15页
Sprinklr：2023年抖音营销终极指南报告（英文版）

Brands spent the last 10 years producing slick videos for Instagram, Facebook and YouTube, only for TikTok to force everyone back to basics. A creative premise is far more important than a perfectly lit shot on TikTok, where even big brands like Chip...

2025-12-19 15 11.69MB 12页
Sprinklr：2023年如何以及为什么创建自己的社交媒体品牌指南报告（英文版）

One of the most exciting things about social media is that it’s a blank canvas for your brand. Every aspect — from your posts to your bio — is a chance to create an identity that tells the world who you are. Another benefit is that you can communicat...

2025-12-19 22 11.61MB 14页
Sprinklr：2023年如何制定社交媒体政策指南报告（英文版）

Your organization’s official social media account isn’t the only one that can impact the brand’s reputation. Today it’s easier than ever for people to find out where individual social media users work and connect their posts with your brand — even if...

2025-12-19 22 7.05MB 12页
Sprinklr：2023年市场研究：生成式人工智能和聊天机器人报告（英文版）

Sure, a solution may be generating conversation. It may even be garnering widespread admiration for its functionality. But will that buzz and marvel actually transform into reality? Will it change the way employees and businesses perform their work, ...

2025-12-19 15 2.45MB 31页
Sprinklr：2023年如何让CMPs改善您的营销世界报告（英文版）

It all began in 1895 when John Deere, the founder of the renowned agricultural machinery company, launched The Furrow magazine. The magazine went on to become a gamechanger in the world of content marketing, which was in its early days. John had a bo...

2025-12-19 12 43.5MB 23页
Sprinklr：2023年发布中东地区客户服务状况报告（英文版）

Digital transformation has been a hot conversation across boardrooms for the past three years. Yet, customer service has been an underrepresented discussion within the whirlpool of digital change. With the help of data and analytics, customer service...

2025-12-19 10 484.89KB 32页
Sprinklr：2023年统一CX基准测试报告：科技领袖（英文版）

The Sprinklr Benchmarking Report for Unified-CXM in the technology industry offers a unique and unbiased analysis. It enables brands to benchmark their digital CXM performance against their peers and competitors in the industry. The report utilizes d...

2025-12-19 11 4.96MB 19页
Sprinklr：2023年让合规的以客户为中心成为您金融服务业务的现实报告（英文版）

This white paper explores the importance of embracing a digital-first strategy for growth, followed by an in-depth discussion of how AI insights can give financial services businesses a competitive edge through strategic insight and effective segment...

2025-12-19 11 6.37MB 23页
Sprinklr：2023年社交媒体营销指标的重要性报告（英文版）

While you can acquire social media metrics from individual platforms, understanding which metrics to monitor and report enables you to gain a comprehensive view of your social media performance and streamline your decision-making process for more eff...

2025-12-19 27 6.7MB 0页
Sprinklr：2022年智慧胜出逆境：品牌如何在可能的经济衰退中为联络中心做好准备报告（英文版）

CCW Digital and Sprinklr commenced the Customer Service Trends & Opportunities research initiative in December2022. The survey attracted participation from 301 global leaders in the customer contact and customer experiencespaces.Example responden...

2025-12-18 14 5.64MB 13页
Sprinklr：2022年联络中心手册：在不确定时期中实现韧性与未来准备（英文版）

The global economy is currently witnessing thecompounded effects of multiple phenomenalike the pandemic, subsequent inflation and anongoing war which has led to already strugglingbusinesses playing defense.The enterprises that were forced to rapidlya...

2025-12-18 0 10.61MB 0页
Sprinklr：2022年客户主导的科技公司营销策略报告（英文版）

The relationship between brands and customershas undergone major change and transformationas Al continues to impact the way businessescommunicate with their customers. To meetthe growing demand for personalization andseamless customer experiences, Al...

2025-12-18 15 10.59MB 23页

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