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Sprinklr：2022年智慧胜出逆境：品牌如何在可能的经济衰退中为联络中心做好准备报告（英文版）

CCW Digital and Sprinklr commenced the Customer Service Trends & Opportunities research initiative in December2022. The survey attracted participation from 301 global leaders in the customer contact and customer experiencespaces.Example responden...

2025-12-18 0 5.64MB 13页
Sprinklr：2022年联络中心手册：在不确定时期中实现韧性与未来准备（英文版）

The global economy is currently witnessing thecompounded effects of multiple phenomenalike the pandemic, subsequent inflation and anongoing war which has led to already strugglingbusinesses playing defense.The enterprises that were forced to rapidlya...

2025-12-18 0 10.61MB 0页
Sprinklr：2022年客户主导的科技公司营销策略报告（英文版）

The relationship between brands and customershas undergone major change and transformationas Al continues to impact the way businessescommunicate with their customers. To meetthe growing demand for personalization andseamless customer experiences, Al...

2025-12-18 1 10.59MB 23页
Sprinklr：2022年东南亚社交与对话电商报告（英文版）

Series of onlinesurveys with 15,000+total respondentsacross Southeast Asiaconducted betweenJun and Nov 2022Extensive primary research ofcompany literature for key players,their financial reports, executiveinterviews, and public statements...

2025-12-18 1 7.94MB 106页
Sprinklr：2022年服务战略手册（英文版）

For decades, the traditional call center was the only means ofcontacting a company that customers had. But today, peoplehave many more channels available to them. Email, livechat, chatbots, and an ever-expanding array of social mediaplatforms offer e...

2025-12-18 1 25.5MB 20页
Sprinklr：2022年社交客户护理基准报告（英文版）

Customers today have high expectations fortheir interactions with businesses. One-to-one conversations provide an opportunity fororganizations to listen and respond to theircustomers, while creating experiences thosecustomers will love.We published S...

2025-12-18 1 9.78MB 19页
Sprinklr：2022年拥抱一个值得客户信赖的数据战略报告（英文版）

Adobe believes that first-party data-information you collect directly from your audienceor customers with their explicit permission-will be the long-term winner in consumermarketing. Why? Because it addresses growing privacy and trust concerns, enabl...

2025-12-18 1 7.79MB 32页
Sprinklr：2022年给您的客户以人性化的服务-大规模报告（英文版）

Your customers want more than fastaccess to your services. They wantfast access to accurate and engaginginformation across the board. To deliver this, you must offer a multitude ofpotential contact methods with a consistentservice across them all. Fr...

2025-12-18 1 2.46MB 12页
Sprinklr：2022年社交客户关怀基准报告（英文版）

There is a growing emphasis on how emerging marketingactivities directly impact organizational growth strategies andthe bottom line. And as the scope of marketing continuesto evolve, marketing leaders are struggling to balance theiremerging responsib...

2025-12-18 1 4.84MB 13页
Sprinklr：2022年前身为Twitter羽毛报告：深入探讨科技行业（英文版）

In this new paradigm, people are rewriting the rules of digitalcitizenship, blurring the lines between the virtual and thetangible, and reimagining a more curated, inclusive, andpersonalized culture, They look to technology and techbrands to facilita...

2025-12-18 0 30.53MB 22页
Sprinklr：2022年品牌真实性战略手册：如何发展、管理、保护您的品牌（英文版）

According to Forrester research, customers are 2.7 times morelikely to increase their spending with a company when the brandcommunicates clearly. But clarity isn't just simple language orstraightforward messages. it's about building richer co...

2025-12-18 2 19.73MB 17页
Sprinklr：2022年从你的销售团队中获得更多：B2B品牌的社交销售报告（英文版）

As a sales organization, you're expected to prioritizeopportunities, convert leads, and ensure sales growth. But it'sbecome increasingly harder to compete in today's climate.And on top of that pressure, you're dealing with challenges ...

2025-12-18 1 4.5MB 13页
Sprinklr：2021年发布、参与、统一报告：18种方法为您的社交媒体策略加油（英文版）

Managing your brand's social media and digital marketingstrategy is, in a word, complex. You are on your brand'sfrontlines, publishing content and engaging directly withyour audience in an evolving, unstructured, always-on digitallandscape. A...

2025-12-18 1 1.73MB 12页
Sprinklr：2022年客户关怀：对未来统一联系中心的五个预测报告（英文版）

If there’s anything the last couple of years have taught us, it’s how to be agile and innovative under extraordinary circumstances, both in our personal lives and our professional lives. The ongoing COVID-19 pandemic has driven a significant increase...

2025-12-18 1 2.05MB 15页
Sprinklr：2022年如何通过正确的AI驱动路由策略更快地解决这些问题报告（英文版）

When a customer contacts your business for help, that personexpects an answer or resolution quickly -and without toonuch effort on their part. They may have received a defective product, or they mayhave never received their order at all. They may fee...

2025-12-18 1 3.75MB 10页
TASC：2024年仍然卡在差距中：从性别和护理视角看养老金自动加入报告（英文版）

This report, prepared by TASC for the National Women’s Council, aims to examine the proposed auto-enrolment scheme in relation to both the very large gender income gap between men and women in old age and with the roots of that income gap - how care ...

2025-12-18 1 3.29MB 60页
TASC：2024年家庭同伴支持工作报告（英文版）

The present report details the methodology and results of a comprehensive review of Irish and international literature on family peer support in the context of mental health difficulties, including addiction. The review seeks, firstly, to investigate...

2025-12-18 1 5.57MB 140页
TASC：2024年北爱尔兰脱欧的社会和经济影响报告（英文版）

Northern Ireland's EU membership once reduced trade, customs, and immigration barriers, fostering economic and service connections with the Republic of Ireland. This integration was crucial to the Good Friday Agreement’s peace-building efforts, w...

2025-12-18 2 2.19MB 36页
TASC：2024年南都柏林郡合作伙伴：克隆达林-社会处方服务评估报告（英文版）

Discover how Social Prescribing (SP) is transforming health and well-being in Clondalkin, Dublin. This innovative approach connects individuals with non-medical activities and services to address social isolation, mental health challenges, and health...

2025-12-18 2 14.94MB 84页
TASC：2024年南都柏林郡合作伙伴：克隆达林社会处方服务评估报告（英文版）

The research was funded by the Housing Agency under the Research Support Programme and conducted in partnership with three of the leading Approved Housing Bodies involved in the provision of Cost Rental housing: Clúid Housing, Respond and Tuath Housi...

2025-12-18 2 6.94MB 84页

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