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温室气体自愿减排项目方法学甲烷体积浓度低于8%的煤矿低浓度瓦斯和风排瓦斯利用（CCER-10-001-V01）

本方法学属于燃料（固体、石油和天然气）的逸散性排放领域方法学。符合条件的甲烷体积浓度低于8%的煤矿低浓度瓦斯和风排瓦斯利用项目可按照本文件要求，设计和审定温室气体自愿减排项目，以及核算和核查温室气体自减排项目的减排量。...

2025-01-06 33 1.62MB 53页
尼尔森IQ：2021年立白洗衣凝珠购物者研究报告

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2025-01-06 2264 5.71MB 63页
全国各地方城市更新规划指南合集

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2025-01-04 4252 1.04GB 150页
城市更新行业研究报告合集

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2025-01-04 3709 1001.53MB 55页
国家税务总局：2021中国居民赴日本国投资税收指南

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2025-01-04 29 2.22MB 242页
FAO联合国粮农组织：2003年包括环境风险分析在内的检疫性有害生物风险分析报告

要求概要有害生物风险分析的目标是，某一地区查明检疫上令人关注的有害生物和/或传播途径并评价其风险，查明受威胁地区以及酌情选定风险管理方案。检疫性有害生物风险分析工作分三个阶段进行：第一阶段（工作开始）涉及查明检疫上令人关注并根据确定的有害生物风险分析地区认为需要进行风险分析的有害生物和传播途径。第二阶段（风险评估）开始对各种有害生物进行分类以确定是否符合检疫性有害生物的标准。风险评估然后评价有害生物进入、定殖、扩散的可能性及其潜在的经济影响（包括环境影响）。第三阶段（风险管理）涉及确定管...

2024-12-30 444 439.81KB 45页
here：2016年未来的机动车保险-车联网和ADAS如何影响市场HERE与瑞士再保险共同发布白皮书

即使汽车已经变成复杂的计算环境，但汽车总体上仍未联网。目前，上述情况正在改变，汽车制造商正在加紧为车辆装备联网方案。“联网汽车”已成为我们的词汇。尼尔森和 SBD2 的联合调查显示，虽然绝大多数普通公众听说过联网汽车，但 2014 年只有 15% 的人知道这种汽车实际可以做什么。手机提供基本的汽车联网，可以享受实时导航或基于驾驶行为的保险等联网服务。借助内置式联网，车辆可以将车载传感装置产生的数据传输到云端，以实现更加复杂的联网服务，譬如来自云端的现场情境数据提升 ADAS 功...

2024-12-30 44 1.81MB 27页
北京大学：2022年中国数字公益参与者行为洞察研究报告

2012 年以来，中国公益慈善事业取得了新的发展。在党和政府领导下，从 2016 年《慈善法》立法，到社会组织共同参与运营基层慈善事务，第三部门不仅自身得到支持与发展，对社会发展的推动力量也不断提升。公益慈善事业的发展，离不开法律法规、政府部门、企事业单位、公益慈善组织的共同发展，更离不开公益慈善组织与捐赠人、志愿者、社会媒体的相互砥砺、互相促进。特别是近年来，中国公益慈善事业的数字化水平得到不断提升。数字公益成为中国公益慈善事业发展的新特征、新亮点和新动力，和传统公益形式齐头并...

2024-12-30 155 1.18MB 66页
FAO联合国粮农组织：2002年准备改善家庭粮食安全和营养的微型项目提案报告（英文版）

This manual has been prepared by the Nutrition Programmes Service (ESNP) of the Food and Nutrition Division of FAO, with the assistance of the Marketing and Rural Finance Service (AGSM). The initial draft was prepared by Ms Jane Yudelman with inputs ...

2024-12-25 538 176.08KB 16页
Talkdesk：2022年四个由客户旅程推动的联络中心优化用例报告（英文版）

When your customer needs support, they expect to have a great experience no matter which channel they use. Providers worldwide now expect their contact centers to simultaneously increase customer and employee satisfaction, improve performance and red...

2024-12-24 41 945.96KB 12页
Talkdesk：2022年数字政府与现代化公民体验的力量报告（英文版）

Whether it's a customer,employee or constituent, peopleexpect high-quality digital interactions from their governments.They want interactions to be accessible, engaging and seamlessjust like they get from the private sector. And that's settin...

2024-12-24 228 2.28MB 16页
Talkdesk：2022年客户体验与工作的未来报告-欧洲版（英文版）

In the report “Customer experience and the future ofin the report “Customer experience and the future ofwork," MlT Technology Review Insights examines howorganizations worldwide are reassessing theircustomer experience (CX) workforce and process...

2024-12-24 40 1.56MB 14页
Talkdesk：2022年四个步骤-启动金融服务业的衡量之旅报告（英文版）

Measuring customer experience with Voice of the Customer (VoC) metrics, such as Net Promoter Score (NPS), is considered a best practice for companies of any size. But it has its limitations. Let’s examine three significant reasons why traditional sur...

2024-12-24 41 4.37MB 24页
Talkdesk：2022年四步启动健康保险测量之旅报告（英文版）

Measuring customer experience with Voice of Customer (VoC) metrics, such as Net Promoter Score (NPS), is considered a best practice for companies of any size. But it has its limitations. Let’s examine three significant reasons why traditional survey ...

2024-12-24 103 3.92MB 23页
Talkdesk：2022年七个关键的客户旅程-进行衡量和优化报告（英文版）

Customer journey management is a proven approach to delivering the seamless experiences your customers demand. Rather than optimizing single interactions at each touchpoint, customer journey management focuses on the journeys customers take as they s...

2024-12-24 54 10.92MB 27页
Talkdesk：2022年云端接触中心解决方案的内部指南报告（英文版）

Having technology provided and managed by a third-party away from a customer's premises is not a new idea, with service bureaux and ASPs (application service providers) being around for many years. PBX functionality through Centrex has been avail...

2024-12-24 45 1.95MB 87页
Talkdesk：2022年如何通过客户旅程改善体验和提升绩效报告（英文版）

If you’re like most contact center leaders, you have separate platforms or tools to measure voice, chat and IVR. The owner of each typically monitors and optimizes their respective channel, hoping this improves overall performance. But when it comes ...

2024-12-24 38 4.75MB 20页
Talkdesk：2022年客户旅程管理报告（英文版）

Customer journey management focuses on the paths your customers take as they seek to achieve a goal, rather than optimizing single interactions at each touchpoint. It’s a shift in mindset that enables you to not only measure, monitor and optimize CX,...

2024-12-24 40 2.81MB 29页
Talkdesk：2022年如何从个性化到旅程编排报告（英文版）

Customer journey orchestration is an approach journey-centric enterprises use to improve outcomes in real time. It allows companies to deliver the most relevant actions that reflect the context of each customer’s goals and their overall experiences. ...

2024-12-24 42 5.63MB 24页
Talkdesk：2022年零售商分享：如何建立更好的客户关系报告（英文版）

To continuously maintain and increase profits, retailers need to build brand equity and cultivate customer loyalty. This means staying relevant to their target customers while providing them with easy, empathetic experiences. But customer service and...

2024-12-24 44 2.58MB 13页

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